About the Company

We are a rapidly growing mobile games studio, offering a great environment to attract top talent. Our mission is to bring the knowledge and experience of a chart-topping mobile games company into a close-knit, collaborative environment. Our guiding principle as a team is that when people love what they do, what they do will be loved by others. The studio is filled with people who love taking things apart and figuring out how they work. We enjoy problem-solving and most importantly, we LOVE making games. Tripledot Studios was founded by a team of industry veterans from some of the biggest names in mobile games such as King, Peak Games, Facebook, and Product Madness. Tripledot recently won Tech Growth Business of the Year!

About the Role

Tripledot is looking for an experienced Technical Writer to create comprehensive user guides for our in-house systems that are used by our product & marketing teams and the wider business. You will work as part of agile delivery teams and take part in the delivery process from requirements specification to testing to understand all the details of new features in the pipeline and produce high-quality user guides describing them.

Key Responsibilities

  • Create, update and maintain high-quality user guides describing how to use Tripledot’s in-house systems that help product and marketing teams operate our games.
  • Become an expert user of the systems. Test common workflows and edge-case scenarios to ensure accurate and comprehensive descriptions of features.
  • Work as part of cross-functional agile delivery teams to produce user guides as the rest of the team is working on delivering new features for business stakeholders.
  • Work closely with business stakeholders to understand their needs and create a prioritised backlog of features to produce user guides for.
  • Lead the efforts of creating templates and standards for documenting user guides in the company.
  • Develop a communication plan to promote the use of available user guides across the business.

Requirements

  • Substantial work experience as a technical writer producing user guides for business stakeholders from scratch.
  • Excellent written and verbal English language skills.
  • Previous experience working as part of distributed agile delivery teams.
  • Ability to extract required details from epics, user stories, UI mockups and flow diagrams to produce user guides.
  • Ability to build strong working relationships with business and technical stakeholders.
  • Ability to quickly learn complex systems and concepts and articulate them to business stakeholders in a concise way.
  • Familiarity with Jira and Confluence.
  • Ability to create a prioritised backlog of work items and come up with an achievable delivery plan.
  • Previous work experience in a gaming studio would be beneficial
  • Background in software development or testing – also useful but not required

Benefits

  • Competitive Salary plus options
  • Yearly CPD allowance for learning and development materials, courses, and seminars
  • Health insurance, Dental, Life, and Critical Illness cover
  • Subsidised gym membership and cycle to work scheme
  • Regular perks such as cocktail parties, game nights and company events

Contact

Applications should be sent to Jobs@Tripledotstudios.com

Tripledot Studios is an equal opportunity employer. Employment decisions are made without regard to race, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, religion, pregnancy, marital status or veteran status

 

 

To apply for this job email your details to Jobs@Tripledotstudios.com